Communication is one of the roughly grand aspects of nursing, especially in the branch of mental health nursing where service users whitethorn nurture impaired communication capabilities. Therefore, it is important for disciple nurses to espy the purpose of communication so as to identify their give qualities and limits, and develop their interpersonal communication skills accordingly. This essay will localize on my action plan to increase their competence in three communication skills, which are empathy, listening, and observation respectively. These three skills are, in my opinion, complementary and imperative if we are to earn and convey the most appropriate message.
Based on Trauxs definition of empathy, Norcross (2011) explained that empathy is more than having an awareness of patients needs. It is described as having the aptitude of being aware and understanding of patients sufferings, and having the ability to communicate these feelings of understanding in a way that reflects their current feelings. Through empathy, nurses are able to understand service users experience and convey the appropriate message, which make patients get that you accept their feelings.
Empathy seems to be a communication skill that stooge be expressed only if you view the client in a holistic way.
That is why empathy is a skill that student nurses should continuously nurture, because every patient is different and we should learn from all(prenominal) and every one of them. As a human being, we have competence in being empathic in both(prenominal) situation, but as a student nurse it is important that we continue to develop this skill to a higher level, as it is of capital importance in therapeutic communication.
As with either communication skills, there are several different slipway to develop empathy. Ellis (2009) explained that there are a variety of techniques that tummy be used to improved communication skills, but he put emphasis on learning how to recognise patients emotions to develop...If you deficiency to get a full essay, order it on our website: Orderessay
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