Benchmarking

Executive Summary This paper will go into detail in defining benchmarking, the history of benchmarking, the passage of benchmarking and the problems with benchmarking. After defining benchmarking in detail, I will discuss a situation with a service company, Logans Roadhouse. I will explain the benchmarking process in relation to Logans Roadhouse. Even with all the benefits of the dire tool there are some problems with benchmarking that will be discussed. Overall, benchmarking should be well sicd and shown the relation to the service exertion. Benchmarking is a systematic tool that many a(prenominal) fortune 500 companies and former(a) organizations use to determine if its performance of organizational processes and activities are outperform practices. Benchmarking is used when companies desire to improve the company. This paper will define benchmarking, examine the methodology of benchmarking in a service industry and evaluate benchmarking. With many companies and corporations using benchmarking it makes for more benchmarking models that are useable in determining how well the companies doing comparatively. There are many definitions of benchmarking, a few of them include: benchmarking is a process of standard performance against the best in the same or other industry (Stevenson, 2007, p.

435). Benchmarking is a systematic process of comparing the activities and contrive processes of an organization or department with those of outstanding organizations or departments in order to identify ways to improve performance (www.bnet.com). And APQC (1999) defines benchmarking as: Focusing on how to improve any given contrast process by exploiting best practices rather than merely mensuration the best performance. Best practices are the cause of best performance. canvas best practices provides the greatest opportunity for gaining a strategic, operational, and financial gain (Para. 3) All of these definitions are very similar and simply states that... If you want to get a full essay, order it on our website: Orderessay

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